FAQ’s

Mobile grooming is just like salon grooming, except the salon comes to you. We have all the amenities you’d expect to find in a location based salon: bathtub with hot and cold running water, dryers, clippers, grooming table etc.

1. Mobile grooming is ideal for pet owners who have a busy lifestyle – we come to you.
2. Your pet is groomed in a relaxed and clean environment, free from any germs that might cause infection.
3. Our experienced groomers will look after your dog one on one to build a relationship with them and to provide TLC when needed for dogs with anxiety issues.
4. We use organic shampoos and a specially designed bathing system enabling us to deep clean your dog’s coat and skin.
5. Our top of the range mobile grooming van contains all of the typical grooming equipment that you would see in a standard groomers.

Upon enquiry, we will provide an estimate based on your dogs breed. However, pricing may vary based on their coat condition, temperament, haircut, and time spent during the grooming process. Our prices start from €50

At Hollywood Dogs we provide:

1. Health Check
2. Brush, Comb & Light De-matting
3. Warm Therapeutic Bath & Fluff or Towel Dry
4. Nail Trim & Ear Clean
5. Haircuts or Shave Downs

Each step comprises of a series of activities to ensure that your dog receives a professional groom and leaves wagging their tale.

If you have more than one dog, we will reduce the cost by 10% for the second dog. << all the dogs will be 10% cheaper

Fewer pets are groomed in a day. Each pet receives the highest quality one on one professional care, in a comfortable stress-free environment, without the distractions typically found in a shop setting. We come to your door with a self-contained grooming salon which saves save you the travelling time/costs and the wear and tear on your car. We have your pet in and out with no caging, distractions, or exposure to other animals.

As part of our standard service, our experienced groomers will perform an external health check on your dog. They will check the dog’s skin and hair condition and will advise you on any action that should be taken. Our groomers will also check for ticks, fleas, infected wounds, rashes, warts, lumps and a range of other external problems that may have been previously undetected. It’s important to keep up with a regular grooming schedule to ensure that your dog receives prompt veterinary care before a severe problem occurs. If you are concerned about any symptoms your dog may have, by all means, discuss them with our groomers, but the best course of action is to consult your vet.

The members of Hollywood Dog Team have had varying levels of experience from trainees accompanying other groomers to 20 years of practical experience.

There are a number of reasons why your dog’s hair cut is a little more expensive than yours:

1. Fleas!! Your hairdresser doesn’t treat skin problems.
2. Your haircut usually only takes 15-20 minutes. Your dog’s takes longer.
3. Your hairdresser doesn’t give you a manicure, pedicure and clean out your ears.
4. Your hairdresser only clips your head.
5. Your hairdresser doesn’t have to de-mat your hair.
6. You don’t try to bite your hairdresser.
7. You don’t wiggle, jump and shake while being worked on with sharp scissors & tools.
8. You don’t cock your leg on the table/cages.
9. Anal glands… your hairdresser probably doesn’t even know what they are.
10. Your hairdresser would never wash your bum.
11. You don’t lick your hairdressers face while they’re doing your hair.
12. You don’t come in with mud, burrs, sticks, tar, sap, gum, grass seeds & nettles in your hair.
13. Drying your hair doesn’t create a cloud of fuzzy floating hair that takes ages to clean up.
14. You don’t shake and cover everything (including your hairdresser) in 2 inches of soapy water.
15. Your hairdresser doesn’t try to hide your body flaws with creative grooming.
    1. Your hairdresser doesn’t have to shave between your toes.

We offer breed-specific cuts for every dog but if you would like another style, just let your groomer know and we can do it for you.

Mobile grooming has the benefit of offering an express service for you and your pet. The service is provided to one pet at a time. With this method, dogs are typically finished in approximately one to three hours. It really depends on the size of the dog, their condition and thickness of coat, temperament and any additional services required or requested.

Yes we do. Bio Bath is an extra service we provide with prices starting from as little as €4. The Bio Bath is:

• Environment friendly
• Free from fragrance and artificial ingredients
• Contains organic ingredients
• Suitable for all hair and skin types

We are not a franchise and we are not affiliated with any other company. We called on the combined Hollywood Dog team’s 10 years of experience and months of research to design and build our service with you and your dog’s needs at the forefront of our minds. We are proud to offer our customers the best full service for a very reasonable price.

We currently groom dogs in the greater Dublin area, North Wicklow, part of Kildare, part of Meath and Louth.

Yes, we clean your dog’s teeth upon request. We do a thorough cleaning using toothbrushes that are specifically designed and flavoured for dogs.

Handstripping is an extra service we provide. This must be booked in advance to allow enough time to complete this task.

Our groomers will carry out a thorough examination of your dog’s teeth. If there are any gum problems, loose teeth, you will be notified and referred to your vet.

Yes! If you would like to take a tour of the van before or after grooming, you are more than welcome to do so. Unfortunately, for liability and insurance reasons, you will not be allowed to step into the vehicle or stay with your pet during the grooming process.

Every groomer will tell you that when the owner is present, a dog’s behaviour is likely to deteriorate. Sometimes they can even become confrontational with a groomer. Therefore, we must ask you to allow us to be alone with your pet. It’s important for us that your dog gets to know our groomers one on one so that they can develop a relationship with them so that each session is a happy one.

No, we do not currently groom cats.

Yes, we have enough fresh heated (and cold) water on board to groom all of our dogs on a daily basis.

Yes, two tanks in our Hydro-Baths (one for washing and one for rinsing) are filled with fresh warm water for each new dog that enters our mobile grooming vans. These containers are then rinsed and cleaned after the washing is complete.

The bath water is pumped into a ‘Grey Water’ storage tank in our vans for draining later.

Our vans already have more than enough warm and cold water to groom all of the dogs we visit in a day. We only need to have access to an electrical outlet to be able to run the clipper and dryer. These appliances are normal voltage and will not overload your circuit breaker.

All grooming tools and surface areas are cleaned and sterilized after each use. We use disinfectants recommended by veterinarians to kill both bacteria and viruses.

It is recommended that puppies have had their second set of booster shots before their first appointment. Our groomers take a few extra steps with puppies to familiarise them with the grooming process and to make it an enjoyable process for the puppy.

First time clients must be home for the appointment in order to have a small consultation and answer any questions you may have. After the initial visit, you do not need to be home as long as we can gain access to your dog.

Yes, there are a number of things you can do to aid us in our visit:

1. Please allow your pet to go out and “do their business” before we arrive.
2. If possible, please do not feed your pet within an hour before we arrive as treats may be used to gain the dogs friendship and confidence.
3. Try to ensure that there is sufficient access and parking for our van.
4. If you live in a gated community, please notify any security prior to the appointment.

No, never. We only use the best method of all – experience, patience and lots of one on one TLC. If we feel that sedation is required for such reasons as the dog’s behaviour or because they have severe matting, we will refer you to your vet.

During busy periods, we can be booked up for between one and two months in advance. In order to guarantee your booking, we advise that you call a month or even two weeks in advance of your desired date. We try to encourage our customers to re-book appointments during a visit from our groomers. We do however receive cancellations from time to time allowing us to fit you in at short notice.

Yes, you can go on a waiting list and we’ll call you if a time becomes available on your desired date. It is advisable to make a provisional booking for the next vacancy that is suitable to you as cancellations are not very common.

We endeavour to send you a reminder by text message before the appointment is due.

In the event that you need to cancel an appointment, please let us know by calling or emailing as soon as possible. Please try to ensure that cancellations are made at least 48 hours before the appointment or we may have to impose a cancellation fee.

Our groomers are available to pamper your dog 7 days a week from 8am until 8pm.

To meet the demand for after-hours appointments, we now work evenings and Sundays so that our customers have more flexibility. We do, however, add a small additional charge for these appointments.

Payment is due by cash or cheques. At the moment we don’t have the facility to accept Laser or Credit Cards

Yes, we do give you an appointment time. Occasionally, we may have to amend our time slightly on the day. We plan our groomer’s day so that they have spare time for each grooming session. If an appointment prior to yours takes a lot longer than expected you will be contacted over telephone.

You may get a voice mail and we do apologise for that. Due to the nature of the job, we may not always be free to answer the phone. Mobile grooming is an express service which allows our groomers only 1-2 hrs to groom each pet. Also, if we are driving and you call, we can’t always answer because of legal and safety reasons. We will return all messages as soon as possible. If you call the office during the weekend, we will return your call on Monday. The best method of making a booking is to request the booking online and be in with a chance of winning the grooming session for free.

Your dog’s coat type and daily activities are just a couple of the things that determine how often they should be groomed. A short-haired dog may only need a full groom a few times per year, but a pet with medium to long hair will need to pay a visit every two to four weeks. To reduce shedding on any pet, we recommend setting up a maintenance grooming schedule of at least every four to six weeks. With regular grooming, your pet’s coat will stay in good shape, shedding is reduced, fleas and ticks and other external health problems can be better controlled. Most importantly your pet will look and feel great. We will make recommendations to you at your first appointment.

It depends on the type of hair involved. Regular brushing helps to de-shed as well as bring out the natural oils in their skin to make their coat shiny and healthy. It also promotes the re-growth of new hair. A short-haired dog may only need brushing once a week, but a dog with medium to long hair will need brushing and combing every one to two days in order to keep mats from forming.

Brushing using a slicker brush or pin brush, will usually only get the hair that lies on top of the coat. It may not get the hair that lies closer to the skin. A comb will get the hair close to the skin. Very often, people who do brush their dogs don’t comb them which allows for mats to form close to the skin without them realising it. By combing your dog you will know if you have missed any mats. Speak to our groomer about proper brushing, combing techniques, and tools.

Very often, owners will stop brushing if their pet shows any sign of discomfort or dislike. The pet will quickly connect their wiggling or screaming or biting to their owners not brushing. It becomes a regular, bad habit of the pet, so the owner will stop brushing the dog altogether. This behaviour makes it very difficult for your groomer to work with the dog if it has already made a habit of not wanting to be brushed. The best thing to do when your pet doesn’t want to be brushed is to Keep Brushing. If you are not hurting the dog, it will eventually realise that fighting you will not get it anywhere.

Regular grooming by you in conjunction with professional grooming sessions will definitely reduce shedding. Brushing, combing and blow-drying will remove a lot of loose hair and thus reduce the amount that they will shed in your home.

We leave this up to the owner’s discretion, but remember that over-bathing a pet can cause drying of the hair and skin if specialised grooming shampoos and conditioners are not used. Typically, a pet may only need one bath in between professional grooming sessions.

If your pet is regularly walked on pavement, nail trimming may not even be a requirement. The pavement will often file the nails for you. Be sure to check the nails once in a while so you know if the pavement is filing them down adequately. For dogs who are not walked on pavement, nails should be trimmed every three to six weeks. If the nails are left to grow, they will begin to twist the toes making walking uncomfortable, even painful. Some nails, especially the dewclaw (thumbs on pets) will curl around and stick themselves into the pads, causing bleeding and infections. Long nails are especially difficult to cut because the quick or blood vessel grows with the nail making the groomer unable to clip the nail short. When a nail is trimmed, the quick recedes to protect itself from exposure. Short term weekly nail trimming might be required to get the nail back to being short again. If your groomer is unable to trim the nails due to a pet’s difficult behaviour, you may need to have the nails done at your vet’s office.

That depends. In the event that you dog is matted when we arrive and examine them, we will discuss the options with you and arrive at an agreeable solution. Removing minor matting is part of our service but if the coat is badly matted, it may be more practical, cost effective, and easier on your dog to give it a short haircut which will remove the mats and get the coat in good shape. Unfortunately, we will have to charge you extra if we need to work on a dog with a badly matted coat as it can add a lot of time to a groom. If your dog is extremely matted our groomers may recommend that you consult your vet to remove them as it may be too traumatic on the dog for the mats to be removed without sedation. Regular maintenance will prevent this problem from reoccurring.

Regular grooming will greatly help with these problems. However the pet’s diet and allergies may also be contributing to these symptoms. We may recommend giving your dog a dietary supplement in addition to a regular maintenance program. Use of supplements have proven to help with these and many other problems.

A mat is a tangle of hair or fur that can be found anywhere on a pet that has not been brushed and combed regularly. The matting process is escalated when the dog gets wet from a bath or being out in the elements and is allowed to air dry without being brushed. A pet should be fully brushed and combed prior to and after any bath or circumstance where the pet could get wet at all. A longhaired pet should also be hand dried while being brushed and combed after becoming damp.

Those of you with delicate stomachs may need to grab a bucket for the rest of this… but you need to know the consequences of not attending to a matted dog. When a mat is left on the pet for a long period of time, it begins to grow (collect more tangled hair) and pull at the skin, eventually ripping itself away from the skin. The skin underneath the mat cannot breathe and will retain moisture and bacteria. Raw spots (hotspots) can form under mats; abscessed open wounds, mould, and maggots can also reside underneath a mat.

Anal sacs or glands are two small internal glands that sit on either side of the dog’s anus. Many dogs will secrete the sacs on their own when they defecate. Some dogs are not able to secrete them on their own and require someone to do it for them. Signs that your dog cannot secrete their glands include; scooting on the floor or constant licking around their anus. Anal gland expression is not available with every groomer. Some do not prefer to offer the service and advise a visit to the vet’s to have it done. Please note, the vet’s internal method of expression may be more thorough than a groomer’s external method, but both are successful options. If you need gland expression done for your dog please talk to your groomer.

Ultrasound acts prophylactically to avoid dental disease. By using our Emmi-dent new ultrasonic technology you can be sure of a real prophylaxis. Only ultrasound breaks down the germs and bacteria which form the foundation for all our dental diseases that the immune system can’t destroy by itself. Ultrasound breaks down bacteria and takes away the foundation for dental disease. Furthermore, ultrasound promotes a better blood circulation within the gingiva (gums) and releases body energy, which acts prophylactically as well. Ultrasound also has a therapeutic effect, because it not only breaks down germs and bacteria on the surface of the teeth and gingiva such as plaque and tartar, but also breaks down germs and bacteria deep down within the gingival tissues. Ultrasound works on and destroys bacteria and abscesses at the periodontium and dental root (gingivitis, periodontitis, peri-implantitis). Nourished by better blood circulation in the tissue and the release of body energy, the proprioceptive body defences increase significantly and healing will be supported and accelerated.

No, the ultrasonic waves from Emmi-dent are absolutely safe for everybody. It also poses no harm to anyone with a pacemaker. Medical research has shown that ultrasound (up to 50 watts) is not harmful to the human body. The ultrasound used in the Emmi-dental models only uses 0.2 watts! You may use it daily for many minutes, or for years.

Yes, ultrasound can be used to clean inlays, crowns and fillings.

With implants, there are two major problems. First, cleaning the teeth in the first 4-6 weeks after placing the implants is impossible with regular brushes because of infections and irritations. Cleaning the teeth with Emmi-dent ultrasound is possible even immediately after setting the implants and is thoroughly recommended. Studies have shown that peri-implant problems, e.g. gum pocket formation, suppuration, etc. can be prevented in most cases. This benefits both the patient as well as the Implantologist. The second major problem with implants is the so called ‘micro-gap’, a small gap remaining between the implant, adjoining tissue and crown. Normally this gap is very small – typically between 2μ to about 45μ depending on the quality of implant. However through this gap, dirt and bacteria may enter and lead to suppuration. Bacteria quickly multiply and create bacterial colonies. Only through ultrasonic micro-cleaning can one break down these bacterial colonies and safely remove them.

Manual, electric and sonic toothbrushes clean only where the bristles reach and necessitate the use of abrasive toothpastes. By contrast, Emmi-dent’s ultrasound cleans everywhere, even in places where dental floss cannot reach. Ultrasound cleans much more thoroughly than ordinary toothbrushes, and can even clean deep inside fissures and gum pockets.

Electric and sonic toothbrushes work mechanically. They rub small particles of abrasive materials, carried inside the toothpaste, against the enamel. The amount of abrasion is specified with a so-called RDA value. In order to guard against potential damage to enamel through mechanical abrasion, the smaller the RDA value the better. Typical toothpastes have a RDA value of 70 –130. These brushes operate with a mechanical vibration, rotation or swing of 20,000-30,000 vibrations per minute. Our Emmi-dent Ultrasonic toothbrush uses ultrasound. It works motionlessly, rather than mechanically, without friction or pressure and with a maximum of 96 million cycles per minute. Importantly, the RDA value of using Emmi-dent with the micro-bubble toothpaste is ZERO. In addition to the micro-cleaning process, our Ultrasonic toothbrush acts prophylactically and has a therapeutic effect.

The Emmi-dent product looks and feels like a traditional electric toothbrush, but really isn’t working as such, since it cleans with ultrasound. Existing toothbrushes (e.g. manual brushes, electrical brushes, sonic brushes) work mechanically (20,000-30,000 vibrations per minute) by brushing bristles against the enamel (we call this macro-cleaning). Emmi-dent works without any motion and rather by ultrasound (we call this micro-cleaning with up to 96 million oscillations per minute).

Emmi-dent cleans in a very gentle way, because there is no need for mechanical movement. The cleaning effect is considerably better than that of macro-cleaning. Emmi-dent Ultrasonic also breaks down bacteria, promotes blood circulation in the gingiva and releases body energy. The ultrasound is also very effective against bleeding gums, bad breath and prevents periodontitis (gum disease), mouth ulcers and other dental diseases.

The ultrasound is generated by a microchip in the toothbrush head and transmitted via each bristle directly into the micro-toothpaste. The ultrasound generates thousands of micro-bubbles. These bubbles implode with the ultrasonic vibrations and remove impurities such as food remnants, tartar, bacteria, staining etc. This happens motionlessly and so you will not feel or hear this happening.